View Full Version : "Please Reconnect Controller" Error w/ WIRED Peripherals!
12-27-2011, 02:13 AM
I've been having a big problem with my 360 lately (it's an Elite). I sent it in and should be getting it back soon, but I came to the realization that the problem may not be resolved when I get it back. Here's the problem:
A while ago, I noticed that my Kinect would randomly lose connection to my XBox. The fact that I was constantly getting distracting, on-screen messages saying that my Kinect was being recognized (it would lose recognition constantly and regain it while I was playing ANY game), caused me to disconnect my Kinect altogether. About a month later, my control started losing connection as well. Here's the kicker, though. My control was WIRED. I then tried my wireless controller, and was having the same problem. I made the conclusion that it must be a problem with my Xbox (because multiple peripherals weren't working) and sent it in.
A few days ago, I brought my brother's Xbox to my apt., so that I could fix his open tray error issue. When I connected my controller to his Xbox, I had the same problem! With that said, wth?! Has anyone ever heard of anything like this? I'm thinking that something is affecting the frequency on my Xbox, but I don't recall adding anything to my apt. that would affect my frequency this greatly. Can someone help?
I'm thinking that something is affecting the frequency on my Xbox, but I don't recall adding anything to my apt. that would affect my frequency this greatly.
I'm no expert but what stands out to me is that you live in an apt. So even if you haven't added an electronic that could be interfering with the 360 controller frequency, it is very possible one of your neighbors did. The only thing I can think of is maybe ask around to see who may have a new gadget in their apt. Perhaps you can coordinate certain times each one is turned on if you're cool with your neighbors like that. It could be as simple as another gaming console. But it could be anything to be honest: wireless phones, bluetooth, wifi
One thing that stumps me though is that your wired controller is having trouble too. Once again, I'm no expert, just trying to help.
also, this might help: http://support.microsoft.com/kb/911111
12-27-2011, 12:16 PM
Thanks for the feedback.
There are a few things that I'm going to check when I get home. First and foremost, I'm going to check my cordless phone (might even put it away because I don't even know the phone #). That seems to be the most likely culprit.
If it isn't that, then I have other suspicions, but they're more of a stretch. My wireless audio receiver might be one of the issues. The rear speakers receiver is in the back of my living room, and anyone playing would be sitting between it and the Xbox. I don't know if this is the issue, though, because I've had this receiver for a while, and it has never given me a problem.
If not, I was thinking that it might be my cable box. A while ago, my cable signal was giving me huge problems, so I called the company and had them reset the signal. I'm not sure if the time in which I started having the problem with my controller correlates with this, but it seems like it might have been around the same time. But then again, I had the Kinect problem before I was having problems with the cable, from what I remember.
12-27-2011, 01:48 PM
As for the wired controller issue, I used to have the same problem. It turns out it was the USB port I was plugging in into and out of all the time, I eventually knocked it the wrong way or loosened the connection somehow so it was spooty if it wasn't in that right spot. I switched ports and no problems since.
12-28-2011, 02:22 AM
All right, so I just got my XBox 360 back, and the worst-case-scenario came to fruition. I still have the same problem! Actually, in some ways, this is the best-case-scenario, because my initial thought process seemed to be correct. There must be something within my apartment that is throwing off the frequency of my Xbox.
I was about to try one of my brother's controllers, but I realized that would have been a waste of time. After all, what are the odds that my Xbox is okay, but my THREE Xbox controllers and Kinect aren't? Instead, I opted to bring my Xbox downstairs to his apartment, and found that everything worked PERFECTLY! I really wish I had realized that before. Not only could I have been spending my time on figuring this out, but I could have saved the $100 dollars I spent to have Microsoft "fix" my problem!
So, with that said, I am now off to find out which frequency-stealing, jackass piece of technology is haunting my apartment.
12-28-2011, 09:24 AM
I unplugged my cordless phone from behind the TV. I also changed the outlet I was using. I don't know which one did the trick, but this is weird. I used to use that phone all the time at my old apt., and didn't have any problems. As for the outlet thing, I have no idea how that could have been the problem, but it's likelihood is as apt as the phone thing.
Whatever. As long as I can get back to a regular life, consisting of wasting my life in front of my TV. Now, for the hard part; convincing XBox to give me a refund!
12-28-2011, 11:12 AM
Glad you figured it out!
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