Hi ppl,
My friend was the first to get the Xbox out of the two of us, anyhow when he bought It, he got the normal scart cable. He took the beast home and was ready for an all-nighter until he plugged it in and got the 2 white lines down the tv, which just looked like the AV test. Not to worried, he thought must be the cable and exchanged it for another, and yet again same problem. So now very worried he phoned the store and they said must be a faulty Xbox, so just bring it back and we will exchange it.

However my m8 was worried that his TV may not support the BEAST so he phoned Microsoft tech number, and he could not believe there attitude towards him. He said they where so KIND and sounded too keen to solve the problem, as if the Xbox belonged to them. Anyway after a few tests they recommend getting the advanced scart cable, which he did, and what do u know, it worked like a DREAM, go on Microsoft…

Anyhow today which is a good week after the reported problem he received a voucher from Microsoft for £10 which I though was sweet….
So I just thought I would let u all know that in the UK it seems there tech support is a great help, and has a good way of rewarding customers who have encountered slight problems.....