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Thread: Upgraded 360 to One S, some XBLA games not showing as purchased

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  1. #1
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    Default Upgraded 360 to One S, some XBLA games not showing as purchased

    Ok, so I just got an Xbox One S after being out of gaming since 2012. I got it all set up and spent at least 2 hours updating system software, installing games, and even a controller update? That's weird. In the several years I played my 360 I never had a controller update.

    In any case, I logged into my account and a few points of interest.

    1. My gamer avatar is the same as it was when I created it in 2005 (clothes, hairstyle, etc.) but does not reflect the changes to the appearance I made to it probably in around 2010. I gamed this way for at least two years but now it is as if I never made those changes.

    2. Second and more important issue is that I had several Xbox live arcade games that I had bought/downloaded on my 360. A couple of these automatically appeared as free downloads in my queue (NBA Jam on fire edition, and Lode Runner). However, most of these are not showing in my queue and finding them in the store they are showing as I would have to buy them when I already have (Hexic HD, Bionic Commando 2: Rearmed, Galaga, PacMan CE). I know these are on the backward compatibility list and I did previously pay for them. Any thoughts on why these are not showing as free to re-download?

  2. #2

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    Quote Originally Posted by DJ tx View Post
    Ok, so I just got an Xbox One S after being out of gaming since 2012. I got it all set up and spent at least 2 hours updating system software, installing games, and even a controller update? That's weird. In the several years I played my 360 I never had a controller update.

    In any case, I logged into my account and a few points of interest.

    1. My gamer avatar is the same as it was when I created it in 2005 (clothes, hairstyle, etc.) but does not reflect the changes to the appearance I made to it probably in around 2010. I gamed this way for at least two years but now it is as if I never made those changes.

    2. Second and more important issue is that I had several Xbox live arcade games that I had bought/downloaded on my 360. A couple of these automatically appeared as free downloads in my queue (NBA Jam on fire edition, and Lode Runner). However, most of these are not showing in my queue and finding them in the store they are showing as I would have to buy them when I already have (Hexic HD, Bionic Commando 2: Rearmed, Galaga, PacMan CE). I know these are on the backward compatibility list and I did previously pay for them. Any thoughts on why these are not showing as free to re-download?
    The only thing I can think of is that you possibly originally bought them on a different account maybe? Your 360 and One account are one in the same, so if you bought the games, and they are backwards compatible, they will automatically just show up.

    Check the My Games and Apps and then the Ready To Install section, everything you own digitally should be there, including backwards compatible 360 games.
    Executive Editor
    Xboxaddict.com

  3. #3
    The Other Co-Head Honcho
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    Hey There,

    As Variation said, check the Ready to Install area, as I know I found a ****-ton of games that were ready to download from the xbox 360 and that are backwards compatible. If that doesn't work, you can always try to fire up an old Xbox 360 of yours (if you still have it) just to see if they are there, and then go back and see if they come up on the Xbox One.

    Let us know how things work out.

    Outtie

  4. #4
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    Default

    I thought I had posted this reply already but it never appeared so either I didn't click submit, or there was a submission error. In any case, here it is...

    I only have ever had one account, so no dual account issue. Also, I did find the "ready to install" area. I assumed I would just have to search out games on the marketplace one by one and then re-download. But having them all right in one central place to download is pretty smart of Microsoft. This is where I re-downloaded NBA Jam, and LodeRunner, but the rest of my purchases are not there for some reason.

    I had a chat with Xbox support a bit ago while at work. They advised me to delete gamer profile, then turn off and unplug console, then hold front button 30 seconds to drain power, then leave off for 3 minutes. After this boot up and re-download gamer profile to see if it helps. I am a bit skeptical, but may try. Honestly, not sure how much I will play these other games anyway, but its the principle that I am not able to access what I paid for.

  5. #5
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    Something else on this...

    So as mentioned, I had changed my gamer avatar a few years ago. Original avatar had hair and a solid t shirt, then along the way I changed it to a shaved head look with a stripe t shirt and sunglasses. These were the customization features that I had said didn't carry over on the new console. Interestingly, If I login to xbox.com, my main avatar icon has the old hair, but if I drill down on my avatar, it shows me the newer version with clothes and hair update. Yet, on the Xbox One S, I believe it is only showing the original avatar.

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