NEWS - Thursday, July 12, 2007


Lawsuit Claims Xbox 360 System Scratches Discs

SEATTLE: A man who claims Microsoft Corp.’s Xbox 360 scratches game discs has sued the company, saying the consoles are "negligently designed and manufactured." In the lawsuit filed Monday in a Florida federal court, Jorge Brouwer says Microsoft has received thousands of complaints but has not replaced all scratched discs. The lawsuit seeks class-action status. Brouwer said his Xbox 360 scratched two games, "Gears of War" and "Madden NFL 07," and that Microsoft offered to replace them for a $20 (€14.63) fee. He is seeking more than $5 million (€3.66 million) in damages, according to the court filing. Last week, Microsoft extended the warranty for the Xbox 360 consoles that completely stop working due to a vague condition the company calls "general hardware failure." This is a separate issue from the scratched discs, though Brouwer’s lawsuit cited it as evidence Microsoft "is well aware that the Xbox 360 console has been defective since its introduction to the marketplace." Microsoft denied the allegations. "Out of the millions of Xbox consoles in use, Microsoft has not received any widespread reports of Xbox 360s scratching discs," spokesman Jack Evans said in a statement. Evans did not clarify what number of reports would qualify as "widespread." Some gamers speculate that moving the console between vertical and horizontal positions while a disc is spinning inside could cause the scratching. Microsoft warns against such actions with a sticker placed on new consoles, and Brouwer said in the lawsuit that Microsoft’s customer service representatives asked him if he had tilted the console. He said he had not. The lawsuit also cites investigations of similar consumer complaints conducted by a Dutch television program, which found that one of nine consoles tested scratched a disc after five hours of play. Brouwer’s lawyer, Jeffrey Ostrow, said he found reports of the Dutch TV tests on Wikipedia, the free online information source whose accuracy has repeatedly come under fire. Ostrow said he has not confirmed the Wikipedia entry.
Source: http://www.iht.com

Comments

Site Statistics

Registered Members: 44,319
Forum Posts: 725,653
Xbox One Titles: 1,071
Xbox 360 Titles: 1,085
Xbox 360 Kinect Titles: 95
Xbox 360 Arcade Titles: 585
Original Xbox Titles: 987
Staff Reviews: 1,643
Member Reviews: 10,339
News Articles: 14,074
Screenshots: 30,706
Xbox 360 Achievements: 45,112
Xbox 360 Faceplates: 2,016
Cheat Codes: 1,706

Latest News








See News Archives

Community Forum Activity

Xbox One Assassins Creed Origins
Post by oryanphine
1 Replies, 318 Views

Xbox One S Porsche 919 Hybrid Edition
Post by oryanphine
3 Replies, 378 Views

OG Xbox on Xbox One now live!
Post by Kamshaft
2 Replies, 614 Views

Xbox One S Renault F1
Post by oryanphine
2 Replies, 454 Views

Xbox One S Wolfenstein 2 The New Colossus
Post by oryanphine
1 Replies, 613 Views

Xbox One S Prey
Post by oryanphine
0 Replies, 419 Views

Xbox One S Cuphead
Post by oryanphine
2 Replies, 707 Views

Xbox One S Shadow of War a gagner
Post by oryanphine
0 Replies, 410 Views

I Buy Very Rare XBox 360 Faceplates
Post by Smill
8 Replies, 1007 Views

Xbox Wire desormais disponible en francais
Post by oryanphine
0 Replies, 772 Views

Manette Xbox 360 Gamestop Radioactive
Post by oryanphine
1 Replies, 1087 Views

Xbox One Moratl Kombat X sur Ebay
Post by oryanphine
0 Replies, 1048 Views

Console Xbox 360 et faceplate Xbox 360 in package blue
Post by oryanphine
0 Replies, 1006 Views

Seagate Fanfest External Drive Scorpio
Post by oryanphine
2 Replies, 1362 Views

Ultimate Game Face
Post by oryanphine
3 Replies, 1246 Views

© 2000-2017 XboxAddict.com - All rights reserved. All trademarks are properties of their respective owners.
Xbox is a registered trademark of Microsoft. XboxAddict.com is not affiliated with Microsoft.

Made in Canada
Site Design by Cameron Graphics