NEWS - Wednesday, April 15, 2009


Xbox 360 Warranty Cover Extended for E74 Error

The company said that the E74 error message some users have encountered “can indicate the general hardware failure that is associated with three flashing red lights error on the console”.

As well as extending its warranty coverage, Microsoft will refund customers made to pay an out of warranty repair charge after running into the fault.

“While the majority of Xbox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays “E74” on their screen,” the company said in a statement on the Help and Support section of its website.

“After investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console,” it added.

“As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007. We have already made improvements to the console that will reduce the likelihood of an occurrence of this issue.”

Back in July 2007 Microsoft upped its warranty coverage for Xbox 360 from one year to three years for the well-publicised three-red-light hardware failure, a move resulting in charges of over $1 billion for the firm.


Source: http://www.edge-online.com/

Comments

Site Statistics

Registered Members: 48,549
Forum Posts: 725,916
Xbox One Titles: 2,738
Xbox 360 Titles: 1,086
Xbox 360 Kinect Titles: 95
Xbox 360 Arcade Titles: 586
Original Xbox Titles: 987
Staff Reviews: 2,017
Member Reviews: 10,339
News Articles: 15,609
Screenshots: 33,977
Xbox 360 Achievements: 45,112
Xbox 360 Faceplates: 2,016
Cheat Codes: 1,706

Latest News








See News Archives

Community Forum Activity

Xbox Series X or S
Post by Nato King
2 Replies, 342 Views

Spellbreak Grand Magus Pack (3) and Starter Pack (7) Giveaway!
Post by Variation-XBA
0 Replies, 325 Views

I pay $ 1000! I search the Element 54 Canadian launch Team signaturen Faceplate
Post by Smill
0 Replies, 4522 Views

Xbox one no signal
Post by debrartin
0 Replies, 26504 Views

do you remember?
Post by SnoochyBoochy
3 Replies, 26532 Views

i haz xbox
Post by SnoochyBoochy
0 Replies, 22665 Views

Claiming the first thread of 2020
Post by Kraft
6 Replies, 38570 Views

Important! I pay $ 1000! I search the Sweden launch and the Element 54 Faceplate
Post by Smill
3 Replies, 22617 Views

Squad Up
Post by samslophead
0 Replies, 48565 Views

TERA Skinned Xbox One X Giveaway!
Post by Variation-XBA
0 Replies, 52370 Views

Starfield Release expectations?
Post by DJ tx
4 Replies, 87503 Views

Issue with Xbox live on Xbox home
Post by rcmpayne
0 Replies, 60043 Views

Happy Birthday, Me.
Post by SnoochyBoochy
4 Replies, 73554 Views

Xbox Playdates Canada October, 2018 Play date info thread.
Post by Kiesey
2 Replies, 18499 Views

2 Giveaways! Bridge Constructor Portal AND Tempest 4000!
Post by Variation-XBA
0 Replies, 17205 Views

© 2000-2020 XboxAddict.com - All rights reserved. All trademarks are properties of their respective owners.
Xbox is a registered trademark of Microsoft. XboxAddict.com is not affiliated with Microsoft.

Made in Canada
Site Design by Cameron Graphics