STAFF REVIEW of Two Point Hospital (Xbox One)

Tuesday, March 10, 2020.
by Kirsten Naughton

Two Point Hospital Box art I have wanted to play Two Point Hospital for a very long time, as I've been a huge fan of simulation and business management type games. I love diving deep into what makes the building and company I'm managing successful, and nothing makes me happier than to see all my hard work pay off. I was very surprised to learn that Sega was behind Two Point Hospital. When I found that out, my expectations of Two Point Hospital went through the roof and I expected a top tier video gaming experience. Here's the real question. How did Sega do with the Xbox One version of Two Point Hospital? I've got the details you want to know.

If you didn't get a big clue from the title 'Two Point Hospital', you are the 'god' of building and managing the hospital you choose. Your main task is to make the hospital successful financially and medically. I found the basic controls of movement, looking around and zooming in and out to be smooth and precise which is what you need when you're constantly watching what everyone is doing when things can turn bad pretty quickly.

In the most simplest way, it's an interactive point and click experience chocked with a bunch of animation and quirky little funny bits that will keep you amused as you run around like a chicken with your head cut off managing a hospital. You need to make sure that your patients and employees are happy, that your employees are working and that your patients don't die. It all can be very difficult sometimes, as in my case I had about 12 nurses, 5 doctors, 3 assistants and 4 janitors. It was literally somewhat organized chaos.

You will encounter pop up missions such as 'You have 90 days to cure patients of 'insert name of disease/disorder' here. You will need to fulfill the requirements of said mission before activated. If you complete the mission on time you get Kudosh, the 'secondary currency' kind of like diamonds in a game on your cell phone like Candy Crush or Restaurant Story.

There are two people that you'll hear and read most through playing. I'd describe your intercom lady as the annoying woman that won't shut up. I get that its supposed to portray what you hear in a hospital, but I've actually been in a hospital recently, and the intercom lady in real hospitals vs the Two Point Hospital are polar opposites. Two Point Hospital is like a nagging wife that won't shut up. Yes Karen, I'm aware that you need a nurse in the general diagnosis office. You've only said it 8 times in a row already!

Albert Crank is that dude that pops up every once in a while to check in with you and let you know tips that will help you along with the process of building and managing your hospital. He essentially is the silent version of the intercom lady that is much more pleasant to see on the bottom of the screen repeatedly. The most common thing Albert Crank helps you with is letting you know when you may have too many staff on shift when they are idle, that you're not making your profit margins or that someone can't get to where they need to go. He can be helpful when you may overlook something you've been ignoring before a certain intercom lady chimes in.

When things go south... and TRUST ME, things will go south, you'll need a capable workforce to admit, diagnose and treat your patients. At your command, you have a team consisting of doctors, nurses, assistants and janitors. 4 out of the 5 staff members are pretty self explanatory. Assistants act as your receptionists that admit your patients into the hospital. If you're a manager or have a slight clue, you are aware how important it is to hire the most qualified and competent staff available. But, as every manager and owner wants the best staff available, that's not always the easiest thing to accomplish.

Now, on the topic of being a manager, hiring and firing is one of those jobs that most managers love and hate. It's a tedious process, and in Two Point Hospital, you may have to be a little more easy going on choosing your candidate. The staff member that has the best credentials will probably cost you a little more than the one with similar credentials but has quirks like 'Gets aggressive when unhappy'. Hiring only costs the recruitment fee whereas firing an employee could cost you thousands of dollars, as I was made aware that it costed thousands of dollars to fire an employee, so I became extremely aware of how many staff I had. If two or more of your staff members are idling walking around the hospital not doing actual work, you'll be notified. Damn, even virtual managers want their employees to work every minute of their shifts! Who would have known.

I found hiring my staff members wasn't exactly the easiest. The UI in the main menu for hiring staff wasn't really my issue, it was more the fact that I'd have to choose the best-worst person out of the worst. I found that if you pick the absolute best people from the get go, your staff options don't always reflect well after a while. But, that just might be a reality of Two Point Hospital. It's not a huge deal, but it makes it difficult sometimes trying to match up their qualifications and attitudes with your current team. I never fired anyone of my teams though, as I felt it was too much money to be firing people. As I didn't fire, I was extremely careful about hiring staff. I kept the levels rather steady as I kept the staff level at a reasonable level.

When you click on any staff member or patient during gameplay, you'll be able to see what they are doing, how hungry they are, how tired they are and how unhappy they are. This is critical for managing your hospital because consistently unhappy, tired, grumpy staff members will quit their jobs and patients will leave uncured in frustration or die from neglect from overworked, grumpy staff members. I feel like this is all common sense, but I feel it's important because you're legitimately managing.

One of the main parts of Two Point Hospital that I really enjoyed was building the rooms and placing the items within my hospital. Building the rooms are pretty straight forward; you select your blueprint and build the room as per the requirements. For example, to build a General Practitioner's Office you need a desk, a filing cabinet and a door. Then, the animation pops up that makes the room active within the hospital. I found activating the room to be very animated and thought that was a really nice touch. You have the option to make your rooms bigger but you must meet the minimum size which, I guess when you have to cram a bunch of rooms in a one floor hospital, space is literally everything. If you don't space out your rooms properly, your patients and employees can't get to their specified location and your hospital will more than likely lose profit.

The Rooms you will build are pretty simple. The General Practitioner's Office is a doctor's office. This is where you'll typically go first. If the doctor can treat you from there, you'll probably go to the pharmacy. If a simple trip to the pharmacy won't do, you'll go to the General Diagnosis room to get diagnosed by a nurse or doctor on duty. Some of the different rooms I encountered were normal hospital wards such as a De-Lux Clinic (treats light headed patients), Psychiatry, staff break rooms and bathrooms. As you progress your hospital, rooms will open up as you complete the main missions.

The items you have at your disposal while playing Two Point Hospital are pretty self explanatory. You have benches for your patients to sit, drink and food machines so your patients don't go hungry and thirsty and magazine racks so that your patients won't get bored. I'll just name these because there's over 25 items that I found, and the whole idea of items is to keep patient morale positive, to give prestige to your hospital and to give your hospital some character.

Two Point Hospital to me is one of those games that I will love for a very long time and I'm so glad I waited for it to come out on console. It was well worth the wait and easy to recommend because of how much fun it can be. I enjoy planning out how my hospital will look, how much staff I have on shift and how much money I'm planning on making. The graphics and animation alone are of good quality and it was so refreshing to play a great game that flowed very well, made sense and looked amazing all the way through. Now, I'm sorry, I gotta go. I need to deal with a group of patients coming in suffering from being lightheaded... oh well, off to the De-Lux Clinic!

Overall: 8.5 / 10
Gameplay: 8.0 / 10
Visuals: 8.0 / 10
Sound: 8.0 / 10


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