So I bought a used xbox at ebgames and set up an xbox live account. After each game online the xbox would freeze up for a while and make funky loud noises. Lucky for me I purchased the 20 dollar warranty to get an new one. So I replace it with a new one and now this one keeps saying failure to load map every 3rd game. I was told that the warranty only covers 1 replacement. So basically I bought one broken xbox which says 100% guaranteed on the box, paid 20 dollars for a warranty guaranteeing me a working xbox and when I use that warranty I only get to replace it with another broken box. I emailed ebgames about this and requested a response. But I'm pretty pissed. I love the customer service and the store, but the quality of product seems to be garbage. Any suggestions? Thanks.